Legal

WEBSITE TERMS OF USE

Effective Date: August 2026 · Last Updated: August 2026

1. ACCEPTANCE OF TERMS

These Website Terms of Use ("Terms") govern your access to and use of:

  • www.helm-ai.co
  • Helm software applications
  • Helm portals
  • Helm APIs
  • Helm demonstrations
  • Helm customer environments
  • Helm services and platforms

By accessing or using any Helm website, application, service, or platform ("Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity.

If you do not agree to these Terms, you must immediately cease use of the Services.

2. ELIGIBILITY

You may use the Services only if:

  • You are legally capable of entering into a binding contract;
  • You are authorized to represent your organization where applicable;
  • Your use complies with all applicable laws and regulations.

Helm reserves the right to refuse, suspend, or terminate access at its sole discretion.

3. LICENSE TO USE THE SERVICES

Subject to these Terms, Helm grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for lawful business purposes.

No ownership rights are transferred.

All rights not expressly granted remain reserved by Helm.

4. INTELLECTUAL PROPERTY RIGHTS

The Services and all associated intellectual property are owned exclusively by Helm or its licensors.

This includes:

  • Software
  • Source code
  • AI models
  • Algorithms
  • Workflows
  • Dashboards
  • Designs
  • User interfaces
  • Databases
  • Documentation
  • Trademarks
  • Logos
  • Content

Nothing in these Terms grants ownership rights to users.

5. RESTRICTED ACTIVITIES

You shall not, directly or indirectly:

Reverse Engineer

  • Reverse engineer
  • Decompile
  • Disassemble
  • Decode
  • Attempt to derive source code

from any Helm software or services.

Competitive Analysis

Use the Services to:

  • Develop competing products
  • Benchmark competing solutions
  • Replicate functionality
  • Train competing AI systems

without Helm's prior written consent.

Unauthorized Access

You shall not:

  • Attempt to gain unauthorized access
  • Circumvent security controls
  • Exploit vulnerabilities
  • Access systems outside your authorization

Automated Abuse

You shall not:

  • Use bots
  • Conduct scraping
  • Perform data harvesting
  • Conduct denial-of-service attacks
  • Overload platform infrastructure

without written authorization.

6. CUSTOMER DATA

Customers retain ownership of all customer data submitted to Helm.

Helm does not acquire ownership rights over customer data.

Customer data includes:

  • Uploaded documents
  • Business records
  • Operational data
  • Financial data
  • Workforce data
  • AI-generated reports
  • AI-generated outputs

Customer data remains subject to the Helm Privacy Statement.

7. CUSTOMER RESPONSIBILITIES

Customers are responsible for:

  • Accuracy of submitted information
  • Compliance with applicable laws
  • Obtaining necessary consents
  • Managing user permissions
  • Protecting credentials
  • Reviewing AI-generated outputs

Customers remain responsible for decisions made based on AI recommendations.

8. ARTIFICIAL INTELLIGENCE DISCLAIMER

Helm provides AI-generated:

  • Insights
  • Recommendations
  • Forecasts
  • Risk assessments
  • Workflow suggestions
  • Operational analyses

AI-generated outputs are provided for informational and decision-support purposes only.

Helm does not guarantee:

  • Accuracy
  • Completeness
  • Suitability
  • Reliability
  • Future outcomes

Customers remain solely responsible for reviewing and validating outputs before implementation.

9. USER FEEDBACK

If you provide suggestions, feedback, ideas, or enhancement requests to Helm:

  • Helm may use such feedback without restriction;
  • Helm shall own any resulting improvements;
  • No compensation shall be owed.

10. ACCEPTABLE USE POLICY

Users shall not use the Services to:

  • Violate laws
  • Infringe intellectual property rights
  • Distribute malware
  • Conduct fraud
  • Facilitate cybercrime
  • Harass individuals
  • Upload unlawful content
  • Store prohibited content

Helm may suspend access for violations.

11. CONFIDENTIALITY

Users may receive access to confidential information belonging to Helm.

Confidential Information includes:

  • Product roadmaps
  • Technical documentation
  • Demonstration environments
  • Pricing structures
  • AI methodologies
  • Source materials
  • Security controls

Users shall not disclose confidential information without prior written consent.

Confidentiality obligations survive termination.

12. THIRD-PARTY SERVICES

Helm may integrate with third-party platforms.

Helm is not responsible for:

  • Third-party services
  • Third-party content
  • Third-party availability
  • Third-party privacy practices

Use of third-party services is subject to their respective terms.

13. AVAILABILITY OF SERVICES

Helm may:

  • Modify Services
  • Upgrade Services
  • Suspend Services
  • Discontinue features

without prior notice.

Helm does not guarantee uninterrupted availability.

14. SECURITY

Users shall:

  • Maintain password confidentiality
  • Implement reasonable security measures
  • Promptly report unauthorized access
  • Cooperate with security investigations

Helm reserves the right to suspend accounts presenting security risks.

15. TERM AND TERMINATION

Helm may suspend or terminate access immediately if:

  • These Terms are violated;
  • Fraud is suspected;
  • Security risks are detected;
  • Applicable laws require termination.

Termination does not affect accrued rights or obligations.

16. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Services are provided:

  • "AS IS"
  • "AS AVAILABLE"

Helm disclaims all warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Availability
  • Accuracy
  • Reliability

17. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Helm shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Lost profits
  • Lost revenue
  • Loss of business opportunities
  • Loss of goodwill
  • Business interruption
  • Data loss

In no event shall Helm's aggregate liability exceed the fees paid by the customer to Helm during the twelve (12) months preceding the claim.

18. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Helm, its affiliates, officers, directors, employees, and representatives against any claims arising from:

  • Your use of the Services;
  • Your violation of these Terms;
  • Your violation of law;
  • Your infringement of third-party rights;
  • Customer-provided content or data.

19. EXPORT CONTROLS AND SANCTIONS

Users shall comply with all applicable export control, sanctions, and trade compliance laws.

Users may not use the Services for prohibited activities.

20. FORCE MAJEURE

Helm shall not be liable for delays or failures caused by events beyond its reasonable control, including:

  • Natural disasters
  • Internet outages
  • Government actions
  • Cyberattacks
  • Labor disputes
  • Utility failures

21. DISPUTE RESOLUTION

Any dispute arising from these Terms shall first be resolved through good-faith negotiations between the parties.

22. CHANGES TO THESE TERMS

Helm may modify these Terms at any time.

Updated Terms shall become effective upon publication on the Helm website.

Continued use of the Services constitutes acceptance of the revised Terms.

23. ENTIRE AGREEMENT

These Terms, together with the Privacy Statement and any applicable service agreements, constitute the entire agreement between the parties regarding use of the Services.

24. CONTACT INFORMATION

Helm

Website: https://helm-ai.co

Email: legal@helm-ai.co

For legal, compliance, or contractual matters: legal@helm-ai.co